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Hi Edith,
Where to Upload the Documents:
The requested documents must be uploaded through the OINP e-Filing Portal.
Unlike IRCC’s APR system (where placeholders are automatically created), OINP often does not display a specific placeholder for ADRs.
Instead, you should navigate to the specific application in the e-Filing Portal and look for an upload section or follow any instructions provided in the portal. Typically, there is a button or link to submit additional documents in response to the ADR.
Steps to Upload:
Log into the OINP e-Filing Portal using the account associated with the application (or the representative account if applicable).
Access the client’s application.
Look for options to upload documents or a tab labelled for additional documents.
If no placeholder appears, follow the instructions provided in the ADR letter carefully, as it might include further clarification.
Timeline:
The deadline for submission is 5 calendar days from the date the ADR was issued (January 24, in this case). This means you must upload the documents by January 29 (end of the day).
Tips to Ensure Proper Submission:
Double-check the exact documents requested and ensure they are in the correct format (e.g., PDF).
Clearly label the documents when uploading (e.g., “Passport Copy,” “Proof of Funds”).
If the portal gives you an option to provide additional notes or explanations, use that space to address the ADR explicitly.
Technical Issues:
If you encounter issues uploading, contact OINP directly through the contact information provided in the ADR letter or on their website. They may be able to assist or grant extensions in case of technical difficulties.
By promptly uploading the required documents through the OINP e-Filing Portal, you can ensure compliance with the ADR request and avoid potential delays or negative impacts on the application.